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Cole County EMS improving dispatch

Cole County EMS says it is working hard to make it easier for you to contact them.

“A lot of standardization has gone into it, a lot of additional training,” the ambulance service’s Kevin Wieberg explains, “and we hired on a few extra dispatchers. We’ve been able to handle a little bit more of an influx of calls and we’ve been able to handle it consistently.”

Wieberg says having an outside consultant firm has helped in streamlining its operation.

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